Info & Contacts
SINGLE NUMBER
Complimentary service
Operators' hours vary according to the services
Learn moreRECEIVE SUPPORT ON
INFO ON VIABILITY
CASHBACK
NON-PAYMENT OF TOLL
PASSIVE AND ACTIVE CLAIMS
ELECTRONIC TOLLS
VIACARD
INFO@AUTOSTRADE.IT
To report a problem on our network, send information requests, or share suggestions on the services and products of the Company, please send a message to the dedicated email address.
In compliance with the Regulation (EU) 2016/679 (GDPR) and the applicable national law, Autostrade per l'Italia S.p.A. provides users with the privacy policy form for processing personal data before making requests through the email address info@autostrade.it.
RECLAMI@AUTOSTRADE.IT
A dedicated email address is available to make a complaint against the Company.
In compliance with the Regulation (EU) 2016/679 (GDPR) and the applicable national law, Autostrade per l'Italia S.p.A. provides users with the privacy policy form for processing personal data before making requests through the email address reclami@autostrade.it.
Traffic viability
Available operators:
Available during festivities
Cashback
Available operators:
Saturday 8:00 a.m. – 2:00 p.m.
Not available during festivities*
Failure to pay toll
Available operators:
Not available during festivities*
Passive claims (for customers)
Available operators:
Wednesday 2:00 p.m. - 4:30 p.m.
Not available during festivities*
Active claims (for professionals)
Available operators:
Monday and Thursday 2:30 p.m. - 4:30 p.m.
Not available during festivities*
Assistenza all’utilizzo dell’app Muovy e della sezione Muovy del sito
Available operators:
Saturday 8:00 a.m. - 2:00 p.m.
Not available during festivities*