Info & Contacts
SINGLE NUMBER
Complimentary service
803.111
The automatic information on the various services is available 24/7.
Operators' hours vary according to the services
Learn moreRECEIVE SUPPORT ON
INFO ON VIABILITY
CASHBACK
NON-PAYMENT OF TOLL
PASSIVE AND ACTIVE CLAIMS
ELECTRONIC TOLLS
VIACARD
Information and suggestions
For all inquiries or reports, use the webform, the channel that ensures the fastest response.
Otherwise, send an email to info@autostrade.it
Traffic viability
Available operators:
Monday/Sunday 6:00 a.m. – 10 p.m.
Real-time information H24/365 days
Available during festivities
Cashback
Available operators:
Monday/Friday 8 a.m. - 7 p.m;
Saturday 8:00 a.m. – 2:00 p.m.
Saturday 8:00 a.m. – 2:00 p.m.
Not available during festivities*
Failure to pay toll
Available operators:
Monday/Friday 9 a.m. - 5 p.m
Real-time information H24/365 days
Not available during festivities*
Passive claims (for customers)
Available operators:
Monday and Friday 9 a.m. - 12.30 p.m;
Wednesday 2:00 p.m. - 4:30 p.m.
Wednesday 2:00 p.m. - 4:30 p.m.
Not available during festivities*
Active claims (for professionals)
Available operators:
Tuesday and Wednesday 10 a.m. - 1 p.m;
Monday and Thursday 2:30 p.m. - 4:30 p.m.
Monday and Thursday 2:30 p.m. - 4:30 p.m.
Not available during festivities*
Assistance for Muovy App and website
Available operators:
Monday/Friday 9 a.m. - 5 p.m
Not available during festivities*
*operators are not available on holidays and particular days which will be indicated by the system